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Rafi, I did provide a link with 'Helpful Guidance Using the Forum' in my post #130 which possibly you didnt open. That piece of information includes the following :-
Vehicle Model
The other vital piece of information is to tell us which vehicle you have and its variant. Over the life cycle of some models they 'morph' through several re-incarnations and the model made 10 years ago may have the same name but be totally different mechanically now.
The best place to put your vehicle details is in your 'Footer' (Signature in sign-up). This will then automatically appear under all your future posts without you having to repeat it over and over every time you Post. Including your vehicle info in the body of a single post does not get 'carried over' next time where as in the 'Footer/Signature' it will. Include model name, variant, year of build, engine type, gear box type, mileage. Things like Service history and how long you've owned the vehicle can help also.
If you havent included vehicle info on original Sign-Up you can do so by going to Your Avatar (located in a coloured box top right side of Header bar) click to open drop down list and select the cog shaped icon ‘Account Settings’ scroll to Edit Signature in the left hand drop down and add ‘Vehicle Details’.
The full link is here if you wish to read it :-
www.chevroletownersclub.co.uk
I hope this will help you.
.
Vehicle Model
The other vital piece of information is to tell us which vehicle you have and its variant. Over the life cycle of some models they 'morph' through several re-incarnations and the model made 10 years ago may have the same name but be totally different mechanically now.
The best place to put your vehicle details is in your 'Footer' (Signature in sign-up). This will then automatically appear under all your future posts without you having to repeat it over and over every time you Post. Including your vehicle info in the body of a single post does not get 'carried over' next time where as in the 'Footer/Signature' it will. Include model name, variant, year of build, engine type, gear box type, mileage. Things like Service history and how long you've owned the vehicle can help also.
If you havent included vehicle info on original Sign-Up you can do so by going to Your Avatar (located in a coloured box top right side of Header bar) click to open drop down list and select the cog shaped icon ‘Account Settings’ scroll to Edit Signature in the left hand drop down and add ‘Vehicle Details’.
The full link is here if you wish to read it :-
Helpful Guidance Using the Forum
Hi Forum Member, It is possible that you are new to the Chevrolet Forum and ended up here either by chance or a post has referred you here. Either way you are Welcome. As a new member (or even an older member) who is unfamiliar with the layout I've compiled some helpful tips below. Explore...
www.chevroletownersclub.co.uk
I hope this will help you.
.
I am doing mine today and currently sat in the car watching the circle thingy go round and round....
Just wondering how long I should let it do this...
I have put the upgrade folder with all the files within it on an SD card and navigated to System-Upgrade-selected the apps and OS-clicked on Upgrade and here I sit and wait...
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14 Posts
Hello colleagues, .. I found a consideration of my problem with a damaged windows in the Chevrolet navigation ... that is, I bought a card that resets everything inside and re-uploads the original system itself with all content as it was done, maps and the system from 2013. like someone pops up an error in the system, muddies the navigation, etc., sniffs out some system file error or missing any card that I bought will help solve the problem, if necessary, write
RaFi, Your post is really good news that you have located an SD card which has actually worked 
At Last!
The interesting thing is that you mention this being effective up to the year 2013 which means hopefully this SD data will be suitable for both Series 1 and Series 2 Captiva models. (I'm trying to remember but I believe yours is a Series 1 - no data in your Footer - which really does help readers if you include it).
This may help member KBB who was experiencing difficulties about ten days ago. His model is a Series 2.
The one disappointing aspect is that the Road Mapping will be 7 years out of date and as far as I can establish there is no compatible current updating of the Roads data. I contacted the firm called 'Here' who did the mapping for GM and was informed by 'Here' that GM cancelled the mapping contract. At least to be able to have a useable Multimedia is a step forwards. The use of a separate Sat Nav from Garmin, Tom Tom or other brand can resolve the Navigation issue.
Well done and thanks for sharing the good news.
At Last!The interesting thing is that you mention this being effective up to the year 2013 which means hopefully this SD data will be suitable for both Series 1 and Series 2 Captiva models. (I'm trying to remember but I believe yours is a Series 1 - no data in your Footer - which really does help readers if you include it).
This may help member KBB who was experiencing difficulties about ten days ago. His model is a Series 2.
The one disappointing aspect is that the Road Mapping will be 7 years out of date and as far as I can establish there is no compatible current updating of the Roads data. I contacted the firm called 'Here' who did the mapping for GM and was informed by 'Here' that GM cancelled the mapping contract. At least to be able to have a useable Multimedia is a step forwards. The use of a separate Sat Nav from Garmin, Tom Tom or other brand can resolve the Navigation issue.
Well done and thanks for sharing the good news.
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14 Posts
Hey buddy, yes, I have a card that restores all the navigation content ... This is soft from 2013 and maps from 2013 ... I had the last maps somewhere from 2016 or 2015, which was enough to replace when installing the system again and it would be ok. .. I will add that it is not worth adding many new maps because the device is very weak in hardware and after some time. Sometimes the process overheats and you have to do rebaling and this is an expensive repair, but I have a repair service for me that does it .. My captiva is a series of 1 car from 2009 2 liter diesel .. In the footer I cannot add a description because I do not know how. .. But I'm still looking ..
RaFi,
I provided the information on how to create Signature Footer (along with other helpful information) in my earlier posts to you #142 and in post #130 so I dont understand why you say you dont know how to when you've had it twice ! Maybe you are not scrolling down your screen far enough to read everything?
To assist you I attach below the full text of Helpful Guidance information. Open the link fully to read it all.
Helpful Guidance Using the Forum
Hi Forum Member, It is possible that you are new to the Chevrolet Forum and ended up here either by chance or a post has referred you here. Either way you are Welcome. As a new member (or even an older member) who is unfamiliar with the layout I've compiled some helpful tips below. Explore...
www.chevroletownersclub.co.uk
Hope this helps.
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48 Posts
how do i get hold of the patch you speak of sir ??
This is the link, you can the post on page 7. I just tried the link and it works.
Be patient while upgrading (it takes a few minutes) and don't forget that you are doing it on your own risk. For me it worked (I also have a Captiva 2013), same for others, but there were a few that said that it was not working for them.
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48 Posts
sorry if this stupid but i take it i just drag and drop the file into a SD card ?
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48 Posts
ok will look when i get home on my work PC atm
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36 Posts
Guys, what are the risks I am taking if I use your file? Like, will my whole system break or just the navigation? Is there a way to revert it if something goes wrong?
In worst case, the whole navigation unit could be bricked. This means no multimedia player, no trip computer, no AC, nothing. If you don't care about the checking date message and you don't use the navigation, then you can live fine without the update.
Anyway, I have updated my navigation twice and I didn't had any issues. You have just to be patient because it takes ~5minute for the whole update, don't press any button or turn off your ignition during update. I recommend to do the update before driving, my navigation unit sometimes resets if I drive the car for a longer time.
Anyway, I have updated my navigation twice and I didn't had any issues. You have just to be patient because it takes ~5minute for the whole update, don't press any button or turn off your ignition during update. I recommend to do the update before driving, my navigation unit sometimes resets if I drive the car for a longer time.
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36 Posts
Hi,
So quick update. I ve tried EU_SW Patch_GPS Date Time issue_Final_201918 last night and almost got a mini hear attack. I ve done everything according to the instructions. I waited patiently while the bar was not moving, etc. The thing was done and asked to take the SD card out, which I did. Everything seemed fine, the Chevrolet logo appeared and the system started to boot, but then... it crashed and started to reboot and then again and again. This went on for about 15 mins. I started to panic a bit, shut down the car and got off, locked it. The thing kept rebooting inside. My concern was that it will drain the battery if it keeps rebooting all night. I took of the + on the battery to try to restart the whole system. The thing kept crashing even after that. So my last resort was to try flashing the SD again. I did everything same as last time and and oh a miracle, the system booted and everything is fine
So for those of you who did not get it working the first time, dont freak out and just try again.
Btw on the boot screen I was not able to check "navigation" and "F/W" and updated just the apps and the OS. Any ideas about that? Not that i need the GPS, it sucks anyways..
![Capture.JPG]()
So quick update. I ve tried EU_SW Patch_GPS Date Time issue_Final_201918 last night and almost got a mini hear attack. I ve done everything according to the instructions. I waited patiently while the bar was not moving, etc. The thing was done and asked to take the SD card out, which I did. Everything seemed fine, the Chevrolet logo appeared and the system started to boot, but then... it crashed and started to reboot and then again and again. This went on for about 15 mins. I started to panic a bit
, shut down the car and got off, locked it. The thing kept rebooting inside. My concern was that it will drain the battery if it keeps rebooting all night. I took of the + on the battery to try to restart the whole system. The thing kept crashing even after that. So my last resort was to try flashing the SD again. I did everything same as last time and and oh a miracle, the system booted and everything is fine So for those of you who did not get it working the first time, dont freak out and just try again.
Btw on the boot screen I was not able to check "navigation" and "F/W" and updated just the apps and the OS. Any ideas about that? Not that i need the GPS, it sucks anyways..
Whew..... ! Success of sorts. Well done.
Helpful for others attempting. The Sat Nav portion of the functions is no longer supported with new maps so it is a dead duck in that respect anyway.
I noticed that you mention removing the positive terminal connection. On most modern vehicles they operate on a negative earth (chassis) . I think your hand book will advise removing the negative terminal first as a safety protocol. I'm just mentioning this as it is generally advised to remove negative and others may follow your method.
Helpful for others attempting. The Sat Nav portion of the functions is no longer supported with new maps so it is a dead duck in that respect anyway.
I noticed that you mention removing the positive terminal connection. On most modern vehicles they operate on a negative earth (chassis) . I think your hand book will advise removing the negative terminal first as a safety protocol. I'm just mentioning this as it is generally advised to remove negative and others may follow your method.
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36 Posts
2013 facelift Captiva, white LTZ.. Mercedes S class 2010 3.2..... 1995 Supra 3.0 na targa
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3 Posts
Does anyone know why my 2013 captiva LTZ wont recognise the file or anything via the sd card actually I have formatted in fat32 used a 16gb sd upto a 32gb micro sd in an adapter. Hiope someone can help
![20201230_145804.jpg]()
![20201230_150318.jpg]()
thanks
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