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mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0cm;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
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<!-->
I have been complaining to Chevrolet about the
quality of the Advanced Satellite Navigation / information system fitted to my
61 plate LTZ for the past eleven months.
In May after contacting Motor Codes, Chevrolet
confirmed that they ""acknowledges and recognises the operating concerns you
have experienced with the satellite system fitted to your Captiva""� and that the
new upgrade will rectify these problems.
After the upgrade was installed I advised Chevrolet
that there was little or no improvement in the system. They have now advised me
that ""the system supplied with the Chevrolet Captiva achieves its intended
function and that the latest software improvements have ironed out most of the
quirks identified by you and other Captiva owners""�
I have been advised that this unit appears not to be
fit for purpose. However, as Chevrolet have informed me that the issues I have
complained of are common to all Captiva's, before taking any formal action it
would be advisable to ask other Captiva owners if they are experiencing the
same problems.
I would be grateful if you could advise me if the system
fitted to your vehicles have any of the following issues
1 When using the navigation system when you are
1000yds from a junction the voice guidance will advise you only 500 yds form
the junction.
2. The voice guidance and distance display to the
next junction are out of sync and if you do not stop at the junction you will
have passed it before the voice guidance gives you instructions as to which way
to go.
3 Voice command will regularly tell you to keep
left/right when in fact you have to turn left/right.
4. The touch screen warning beep will not work if
the radio is on. Chevrolet says this is how it is designed.
5. If you change from MP3 to radio etc. The MP3
player will continue to run silently in the background and will occasionally
come back on when the voice guidance is operating.
6 The trip computer occasionally resets itself zero and
no matter how economically you are driving the miles to empty will not change.
Any assistance you
could give would be much appreciated
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<w:LsdException Locked="false" Priority="33" Semi="false" UnhideWhenUsed="false" Qat="true" Name="Book Title"/>
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I have been complaining to Chevrolet about the
quality of the Advanced Satellite Navigation / information system fitted to my
61 plate LTZ for the past eleven months.
In May after contacting Motor Codes, Chevrolet
confirmed that they ""acknowledges and recognises the operating concerns you
have experienced with the satellite system fitted to your Captiva""� and that the
new upgrade will rectify these problems.
After the upgrade was installed I advised Chevrolet
that there was little or no improvement in the system. They have now advised me
that ""the system supplied with the Chevrolet Captiva achieves its intended
function and that the latest software improvements have ironed out most of the
quirks identified by you and other Captiva owners""�
I have been advised that this unit appears not to be
fit for purpose. However, as Chevrolet have informed me that the issues I have
complained of are common to all Captiva's, before taking any formal action it
would be advisable to ask other Captiva owners if they are experiencing the
same problems.
I would be grateful if you could advise me if the system
fitted to your vehicles have any of the following issues
1 When using the navigation system when you are
1000yds from a junction the voice guidance will advise you only 500 yds form
the junction.
2. The voice guidance and distance display to the
next junction are out of sync and if you do not stop at the junction you will
have passed it before the voice guidance gives you instructions as to which way
to go.
3 Voice command will regularly tell you to keep
left/right when in fact you have to turn left/right.
4. The touch screen warning beep will not work if
the radio is on. Chevrolet says this is how it is designed.
5. If you change from MP3 to radio etc. The MP3
player will continue to run silently in the background and will occasionally
come back on when the voice guidance is operating.
6 The trip computer occasionally resets itself zero and
no matter how economically you are driving the miles to empty will not change.
Any assistance you
could give would be much appreciated