I have just taken delivery of my new Orlando on 1st March. I waited 8 months for delivery and the day I collected the car the garage told me they were closing down and a new franchisee had not been appointed. They are Thurlow Nunn in Norwich. I went back today for some help with one or two niggles and they were not interested. The technician that did try to help me got into trouble and was told he didn't have time to spend with me, he had other things to do. I decided to look for a forum to find some support. No one at the dealers understood the sat nav. Programming it is a pain I'm looking for someone who is used to it. It seems you have to know the Lat Long of your destination whereas I know the postcodes. Any one able to help?