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Discussion Starter · #1 ·
Hi,
Owner of an Orlando Diesel 163cv auto gearbox.
Never had any issue until last week.
After a stop of 3 minutes the engine refused to start.although I had lights on. Not even the noise of the starter.
I used cable and I restarted, but the gearbox wont do anything, nor forward nor reverse.
I changed the battery but didnt' help.
The computer does nto report any error and the Chevy workshop just want to replace the gear box, not knowing what the problem is.
I am surprised that it happened just like that after the car refused to start and I forced it with cables.
Has anyone any idea or faced the same issue?
Thanks for your support
 

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Discussion Starter · #2 ·
The mechanic tried to reset the computer twice and did not help either.
 

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CO,, Your description carries mixed indications. Starter not cranking makes me think improper immobiliser signal from keys - have you verified key fob battery is not flat? Or a defective earth connection on starter.
But then you say it would jump start from slave battery.
When you say gearbox wont do anything - do you mean it will not physically shift and is stuck in position. Or do you mean you can move gear shift but will not engage motion? If the former have you or your mechanic tried releasing the shift by inserting screwdriver into the access slot adjacent to the gear shift. (Refer your owners Handbook possibly about page 219).
When you say computer doesnt report errors are you meaning the DIC onboard coding or are you meaning the dealers Workshop Diagnostic Computer? The full GM Chevrolet diagnostics should come up with something.
Then you add that the mechanic tried to reset 'the computer'. Which 'computer' .... these vehicles are full of computers!

Your description is full of unclear possible 'other meanings'.

You can of course read up previous posts on Orlando gearbox (of which there are many). To access ten years worth of back index go to three white dots top right in black header bar. Select Advanced Search, enter topic (ie Gearbox), leave member 'blank', select Orlando. There may be something helpful within those discussions which may point you to a possible solution. Search results for query: Gear box


You didnt complete your 'Location' in Sign-Up but you appear to possibly be USA. It is also helpful to always state vehicle year (as there can be different builds including changes to gearbox variant). Adding full information about your vehicle to your Signature Footer is also a helpful thing to do. This is covered in the link below.
As a Newbie the following link will offer useful Guidance and Tips on how to get best use of the Forum.
 

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Discussion Starter · #4 ·
Hi Aussi Ed,

Thanks for your reply and your ideas.
Sorry if I was unclear but english not being my first language I an not accustomed to technical words relating to cars.
So let me try to be more concise and precise.

The engine first refused to start, the starter did not even cranck, so I used cables and a second car to start mine, and after starting the engine I moved gear to D and R, but the car did not move (no motion), the stick is not stuck I can put it in any position (D,P, R, N and even back to manual). When i press the accelerator pedal, engine RPM reached 3 or 4000 rpm but the car didn’t move at all. I tried with a new battery but it did not help so i put mine back since the new one did not help. I checked the power of my battery and it is actually fine, so the issue does not come from that.
I did check all the fuses and they’re all OK.
I sent the car back where I bought it (Opel was the one dealing Orlando’s in Belgium) and they tried with their GM Chevrolet diagnostic tool (a computer with the official software) but it did not report any error, fault or anything else.
They just proposed to replace with a new gearbox because they refuse to open the gearbox and to repair it nor to investigate further.
The thing is that nobody can identify the issue, so it may not even be the gearbox ??
Because what remains weird to me, is that it happened after the engine refused to start, and not after any other type of issue. I thought a bug in the car’s DIC who does not transmit real info, so the mechanic tried to reset the « onboard computer »(ODB in French) but it did not help.

Unfortunately(for me only) I did not find any topics with this same issue to help find out the possible causes.

Thanks for your feedbacks.

SKA
OWNER OF ORLANDO 2.0 DIESEL AUTO GEARBOX , 120Kw, from APRIL 2013
 

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SKA, Thanks for clarifying. This sounds very strange that engine would crank with another battery. Now no traction from gearbox (?) Has your dealer mentioned clutch/dual mass flywheel flywheel failure?
It is not surprising that they will not attempt to service the gearbox. This is a specialised task. UK & European repairers are Mackies of Glasgow Scotland.
Still too much under guess work without a concise cause to address.
Let us see what other members think.
 

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Discussion Starter · #7 ·
Hi Aussie Ed.,
The dealer did not mention anything, he just can't figure out what the issue is.
I have the feeling that it comes from an electronic fault somewhere.
If the gearbox was the problem the engine would have cranked in first place even if no motion afterward..
I thought the engine could have set itself in "safemode"(kind of) after I forced the engine to crank using cables and another car to start mine and that the issue is DIC based, ifthat could be. But the reset of th DIC didn't help.
Is there any "chipset, motherboard or memory card" in the car computer that could be replaced to try something?
Thanks and have a nice Sunday.
SKA
 

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SKA, I'm still confused about the 'reset' of the DIC (Drivers Information Centre). This DIC is really is just the visual means of giving some visual codes from other issues and components of the vehicle. As such I'm unsure what can actually be 'reset' in or via the the DIC . Dont confuse DIC with OBD link.
As for " Is there any "chipset, motherboard or memory card" in the car computer" the answer is the modern vehicle is full of them (plural) and a plethora of sensors monitoring just about everything.
I find it hard to believe that you have a major no start issue and that there is nothing stored as a GM code via the OBD link using GM diagnostics.
I am baffled from what you have told us. Do you have another more 'talkative' GM dealer you can consult?
 

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Discussion Starter · #9 ·
I am planning to send my car to another garage whose mechanic used to work at Chevrolet.
Sorry for the confusion of DIC and ODB ( but no, there are no error reported when using the diagnostic tool).
The engine now starts fine since I used cables to start it, it starts without any problem anymore, but the car wont move an inch when I put it on D,R or even Manual.
 

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Discussion Starter · #10 ·
Hello my dears,
The new mechanic found that this is th epart that stopped all communication with the car and I am now looking for a second part to replace it (not sure of the name in English so I attached the picture).
Thank you
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1635
 

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Discussion Starter · #11 ·
My Mechanic says that if I take a second one one, Ineed to ensure that is has been formated before being removed from the former car otherwise he cannot reset on my car. Is that correct? is there a way this could be reset anyways?
because it is not easy to ensure that is has been reset former to being removed when bought online.

Thanks for your support
 

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Discussion Starter · #12 ·
So, now we are going backward.
A specilaist tested the engine management computer (see picture in former message), but according to him he managed to communicate with the device without any problem..
However the mechanic said that the device was not communicating with the other devices.
So says I must change it and the other one says the device is ok.
I really dunno what to do.
Any advice would be highly appreciated.
Thank you everyone.
 

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CO, I dont want to sound 'flippant' but it seems you have reached the 'toss a coin' situation.
Having had two lots of 'specialist' advice which contradicts, it is not within the realms or skills of Forum members (who for the most part just everyday owners like yourself) to be in a position to advise what next. Maybe a third opinion could tip the decision.
Maybe I'm looking at this too simplistically but my general understanding is that most computers (these electronic controllers are just specific small computers) can be reprogrammed. When these vehicles are made there has to be some means of electronic programming of the parts so they interact with one another. This by the sound of it this is what needs to be done. It is just a case of finding that 'someone' who is knowledgeable enough.
.
 

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Discussion Starter · #14 ·
Hi, everyone
after several weeks I am back but the car still at the mechanic's. They changes half of the component of the gearbox and went to fetch it but after 30miles, the 6th gear would not engage.
I drive it back to the mechanic and they decided to change the hydrolic part+mechatronic, but it didnt help, they changed a second time the mecatronic in case of, still the same issue, the 6th won't engage. Also, when putting the ca rin motion on 1st gear, it feels like there is counter-pressure that makes the car stop instead of staying in motion.
Both issues only happens when the engine is hot. Never when engine is cold.
As you can see on the pictures, the gearbox literally exploded without ever giving sign of weakness or any other problem.
They will now try to change the outer box itself and replace all the nw component in it. They beleive it could be due to miniature cracks that dilate when engine is hot.
3 months now that the car brokedown...
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Chevrolet Orlando LTZ 2.0 163cv Automatic transmission
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Hello, were you able to fix your car problem? I have the same problem with the automatic transmission on my Chevrolet Orlando . I am trying to find the best solution. Thanks in advance.
 

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Javichanche, Please complete your Sign-Up with location (forum system believes you are in Spain? but you left your location 'blank'), and complete your vehicle details ie year, variant, engine etc in the left data pane or better still your Signature footer where there is more room.
How to complete these and other helpful tips are in the following link. Helpful Guidance Using the Forum

Do you have full use of all gears except 6th? Any other symptoms? What has been investigated so far ie has autogearbox fluid been drained / changed?
 

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Chevrolet Orlando LTZ 2.0 163cv Automatic transmission
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Javichanche, Please complete your Sign-Up with location (forum system believes you are in Spain? but you left your location 'blank'), and complete your vehicle details ie year, variant, engine etc in the left data pane or better still your Signature footer where there is more room.
How to complete these and other helpful tips are in the following link. Helpful Guidance Using the Forum

Do you have full use of all gears except 6th? Any other symptoms? What has been investigated so far ie has autogearbox fluid been drained / changed?
Hi, Aussi, I have just updated my profile.
I have a Chevrolet Orlando LTZ 163cv with automatic transmission. The car is broken . The symptoms: the car didn't move at all. It was like being in Neutral. When pressing the accelerator, the revs were high but the car would not move at all. It also appeared the engine alert on the display. My car is now at the garage. The first thing was changing the liquid of the transmission and the gearbox was reprogrammed. It didn't work.
They are mechanics specialized in automatic transmission. The cost of the repair is 2800 euros and they are going to rebuild the gearbox , including the mecatronic and all the parts inside the box.
They also bought original spares, so I hope it will be fully repaired soon. I will let you now how it goes this nightmare.

Thank you for accepting me in this forum. I will try to help in any way I can.
 

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Chevrolet Orlando LTZ 2.0 163cv Automatic transmission
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I forgot to say that my car is 168.000kms now and the automatic transmission was fully changed under warranty after three years driving the car ( it was a "renting", so I had extended warranty). The official Chevrolet garage replaced the gearbox when the car had 120.000kms. So, I have broken another gearbox after 50.000kms. How can this happen? I have always driven my car very gentle and I really love the car. The problem is that Chevrolet left Europe and my car is very devaluated. I hope to repair the car properly and drive it for a few more years.
 

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Javichanche, Your update provides some more detail - thank you. I'm just wondering whether it is the gearbox which is the problem? I must assume your mechanics have ruled out other possibilities?
You havent told us the year of your model but must assume 5-6 years old for the distance travelled.
I did suggest that vehicle detail is better in the Signature footer because there is much more room there to include year, Kms etc than there is in the left hand pane.

You have mentioned the 'devaluation' of Chevrolet models due to GM withdrawing from Europe. This has affected us all. I'm just wondering whether there may be a consideration of selling it once it is repaired? Other wise it could become more of a 'money pit' ! Difficult decision maybe.
 

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Chevrolet Orlando LTZ 2.0 163cv Automatic transmission
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Javichanche, Your update provides some more detail - thank you. I'm just wondering whether it is the gearbox which is the problem? I must assume your mechanics have ruled out other possibilities?
You havent told us the year of your model but must assume 5-6 years old for the distance travelled.
I did suggest that vehicle detail is better in the Signature footer because there is much more room there to include year, Kms etc than there is in the left hand pane.

You have mentioned the 'devaluation' of Chevrolet models due to GM withdrawing from Europe. This has affected us all. I'm just wondering whether there may be a consideration of selling it once it is repaired? Other wise it could become more of a 'money pit' ! Difficult decision maybe.
The car was bought in 2011. In 2014 the gearbox was rebuild and the car was perfect in every sense until it broke down again this month. The mechanics considered that the gearbox was completely broken and it the gearbox needed to be rebuild. For me his answer was a bit strange because the gearbox didn't make noises, just slipped when accelerating.
 
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