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Discussion Starter #1
Hi,
Owner of an Orlando Diesel 163cv auto gearbox.
Never had any issue until last week.
After a stop of 3 minutes the engine refused to start.although I had lights on. Not even the noise of the starter.
I used cable and I restarted, but the gearbox wont do anything, nor forward nor reverse.
I changed the battery but didnt' help.
The computer does nto report any error and the Chevy workshop just want to replace the gear box, not knowing what the problem is.
I am surprised that it happened just like that after the car refused to start and I forced it with cables.
Has anyone any idea or faced the same issue?
Thanks for your support
 

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Discussion Starter #2
The mechanic tried to reset the computer twice and did not help either.
 

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CO,, Your description carries mixed indications. Starter not cranking makes me think improper immobiliser signal from keys - have you verified key fob battery is not flat? Or a defective earth connection on starter.
But then you say it would jump start from slave battery.
When you say gearbox wont do anything - do you mean it will not physically shift and is stuck in position. Or do you mean you can move gear shift but will not engage motion? If the former have you or your mechanic tried releasing the shift by inserting screwdriver into the access slot adjacent to the gear shift. (Refer your owners Handbook possibly about page 219).
When you say computer doesnt report errors are you meaning the DIC onboard coding or are you meaning the dealers Workshop Diagnostic Computer? The full GM Chevrolet diagnostics should come up with something.
Then you add that the mechanic tried to reset 'the computer'. Which 'computer' .... these vehicles are full of computers!

Your description is full of unclear possible 'other meanings'.

You can of course read up previous posts on Orlando gearbox (of which there are many). To access ten years worth of back index go to three white dots top right in black header bar. Select Advanced Search, enter topic (ie Gearbox), leave member 'blank', select Orlando. There may be something helpful within those discussions which may point you to a possible solution. Search results for query: Gear box


You didnt complete your 'Location' in Sign-Up but you appear to possibly be USA. It is also helpful to always state vehicle year (as there can be different builds including changes to gearbox variant). Adding full information about your vehicle to your Signature Footer is also a helpful thing to do. This is covered in the link below.
As a Newbie the following link will offer useful Guidance and Tips on how to get best use of the Forum.
 

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Discussion Starter #4
Hi Aussi Ed,

Thanks for your reply and your ideas.
Sorry if I was unclear but english not being my first language I an not accustomed to technical words relating to cars.
So let me try to be more concise and precise.

The engine first refused to start, the starter did not even cranck, so I used cables and a second car to start mine, and after starting the engine I moved gear to D and R, but the car did not move (no motion), the stick is not stuck I can put it in any position (D,P, R, N and even back to manual). When i press the accelerator pedal, engine RPM reached 3 or 4000 rpm but the car didn’t move at all. I tried with a new battery but it did not help so i put mine back since the new one did not help. I checked the power of my battery and it is actually fine, so the issue does not come from that.
I did check all the fuses and they’re all OK.
I sent the car back where I bought it (Opel was the one dealing Orlando’s in Belgium) and they tried with their GM Chevrolet diagnostic tool (a computer with the official software) but it did not report any error, fault or anything else.
They just proposed to replace with a new gearbox because they refuse to open the gearbox and to repair it nor to investigate further.
The thing is that nobody can identify the issue, so it may not even be the gearbox ??
Because what remains weird to me, is that it happened after the engine refused to start, and not after any other type of issue. I thought a bug in the car’s DIC who does not transmit real info, so the mechanic tried to reset the « onboard computer »(ODB in French) but it did not help.

Unfortunately(for me only) I did not find any topics with this same issue to help find out the possible causes.

Thanks for your feedbacks.

SKA
OWNER OF ORLANDO 2.0 DIESEL AUTO GEARBOX , 120Kw, from APRIL 2013
 

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SKA, Thanks for clarifying. This sounds very strange that engine would crank with another battery. Now no traction from gearbox (?) Has your dealer mentioned clutch/dual mass flywheel flywheel failure?
It is not surprising that they will not attempt to service the gearbox. This is a specialised task. UK & European repairers are Mackies of Glasgow Scotland.
Still too much under guess work without a concise cause to address.
Let us see what other members think.
 

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Discussion Starter #7
Hi Aussie Ed.,
The dealer did not mention anything, he just can't figure out what the issue is.
I have the feeling that it comes from an electronic fault somewhere.
If the gearbox was the problem the engine would have cranked in first place even if no motion afterward..
I thought the engine could have set itself in "safemode"(kind of) after I forced the engine to crank using cables and another car to start mine and that the issue is DIC based, ifthat could be. But the reset of th DIC didn't help.
Is there any "chipset, motherboard or memory card" in the car computer that could be replaced to try something?
Thanks and have a nice Sunday.
SKA
 

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SKA, I'm still confused about the 'reset' of the DIC (Drivers Information Centre). This DIC is really is just the visual means of giving some visual codes from other issues and components of the vehicle. As such I'm unsure what can actually be 'reset' in or via the the DIC . Dont confuse DIC with OBD link.
As for " Is there any "chipset, motherboard or memory card" in the car computer" the answer is the modern vehicle is full of them (plural) and a plethora of sensors monitoring just about everything.
I find it hard to believe that you have a major no start issue and that there is nothing stored as a GM code via the OBD link using GM diagnostics.
I am baffled from what you have told us. Do you have another more 'talkative' GM dealer you can consult?
 

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Discussion Starter #9
I am planning to send my car to another garage whose mechanic used to work at Chevrolet.
Sorry for the confusion of DIC and ODB ( but no, there are no error reported when using the diagnostic tool).
The engine now starts fine since I used cables to start it, it starts without any problem anymore, but the car wont move an inch when I put it on D,R or even Manual.
 

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Discussion Starter #10
Hello my dears,
The new mechanic found that this is th epart that stopped all communication with the car and I am now looking for a second part to replace it (not sure of the name in English so I attached the picture).
Thank you
1633
1634
1635
 

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My Mechanic says that if I take a second one one, Ineed to ensure that is has been formated before being removed from the former car otherwise he cannot reset on my car. Is that correct? is there a way this could be reset anyways?
because it is not easy to ensure that is has been reset former to being removed when bought online.

Thanks for your support
 

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So, now we are going backward.
A specilaist tested the engine management computer (see picture in former message), but according to him he managed to communicate with the device without any problem..
However the mechanic said that the device was not communicating with the other devices.
So says I must change it and the other one says the device is ok.
I really dunno what to do.
Any advice would be highly appreciated.
Thank you everyone.
 

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CO, I dont want to sound 'flippant' but it seems you have reached the 'toss a coin' situation.
Having had two lots of 'specialist' advice which contradicts, it is not within the realms or skills of Forum members (who for the most part just everyday owners like yourself) to be in a position to advise what next. Maybe a third opinion could tip the decision.
Maybe I'm looking at this too simplistically but my general understanding is that most computers (these electronic controllers are just specific small computers) can be reprogrammed. When these vehicles are made there has to be some means of electronic programming of the parts so they interact with one another. This by the sound of it this is what needs to be done. It is just a case of finding that 'someone' who is knowledgeable enough.
.
 
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