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Discussion Starter · #1 ·
Good morning everyone .
I have a 2011 2.2 automatic LTZ Captiva .
I parked it two days ago and not used it since went this morning to drive to work and these lights were on the dashboard.
the dashboard is not displaying what gear.
I switched to manual and it displays first and second gear but power is lacking.
any assistance would be greatly appreciated
1849
 

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Do a quick check under the vehicle to see if there are any signs of Fluid (ATF) loss. When was ATF fluid last checked or replaced?
Next step is Diagnostic Trouble Codes. With out those any replies will be guessing.

A vague possibility; try checking the condition of battery and terminals. A potentially failing battery can throw up all sorts of weird warnings.
The cooler weather of late and limited mileage by many vehicles due to Covid restrictions is resulting in battery deterioration & undercharge.
 

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@Aussie Ed . Thanks
No fluids under car .
whats ATF fluid ?
Automatic Transmission Fluid

You probably had that changed at a major service at 57000 miles.

I can't help more than that as I have never driven an automatic car in my life! :(
 

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these are the parking brake lights. might be an issue with seized parking brake
 

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these are the parking brake lights. might be an issue with seized parking brake
DMX, I agree this could be a brake problem.
I was trying to piece together the reference to not displaying the selected gear in auto, and only 1st & 2nd in manual.
Lack of sufficient ATF could affect the gearbox solenoids that is why I mentioned ATF. If we can eliminate low ATF level as a cause we can move on.
Had the vehicle been through any deep water the evening before? Was it frosty the morning when the lamps illuminated? Maybe brakes frozen locked?
I'm concerned one of the illuminated lamps includes a 'Spanner'.
Need Diagnostic Codes.
Note: ATF can 'burn' and lose its quality so even if the level is correct the 'body' of the fluid might not be.
 

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Discussion Starter · #7 ·
I have just collected it from my normal garage .
he has diagnosed it as the automatic control sensor .
bad news he doesn’t touch auto gear boxes . Spoke to my local gear box people who stated that it has to be a main dealer fix .
So now waiting fordealers to comeback when they can sort it .
No car for me as the gearbox people said don’t drive it as it will break the couches and then it’s a new gear box.

It sounds expensive. Will up date you once it is sorted .
 

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Not sure I understand what 'couches' are? Please enlighten me as I've never come across this terminology before related to Auto boxes.
How confident are you that a Ford Dealer will fix it? They will probably just farm it out to Dartford Transmissions, JT Automatics at Erith, or Mr Transmissions Dartford.
What sort of Warranty will you get?
Do you have a cost projection? How does this compare with a swap for reconditioned / rebuilt box. Bear in mind that GMs gear box specialist is Mackie Scotland.
 

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Discussion Starter · #9 ·
Not sure I understand what 'couches' are? Sorry auto text - it was meant to say clutches”
How confident are you that a Ford Dealer will fix it? Not sure yet .
What sort of Warranty will you get? Still awaiting a call back from the dealers .
Do you have a cost projection? None yet

Thank you for the company recommends . If I was at home I would be ringing them . But I am at work in Portsmouth .
 

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Maybe couches = clutches
Don't think OP said Ford Dealers, it said "waiting fordealers to comeback"
 

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I'm concerned one of the illuminated lamps includes a 'Spanner'.
Need Diagnostic Codes.
this is just the parking bake service light. when it needs adjustment or anything wrong with the parking brake this spanner will illuminate
 

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Maybe couches = clutches
Don't think OP said Ford Dealers, it said "waiting fordealers to comeback"
Victor, I'll arrange an eye test at Specsavers !
 
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this is just the parking bake service light. when it needs adjustment or anything wrong with the parking brake this spanner will illuminate

DMX, I agree it could be brake related but if it is a gearbox problem then this could be a 'P' signal via the Autobox.

How was the diagnosis of Automatic Control Centre established? Have the brakes been checked?

The one thing lacking from this entire Topic is CODES CODES CODES. Perkins should ensure that he gets a printout of the Diagnostic Codes and advise us.
Sadly we see too many posts on the Forum where we are asked to guide/advise and Codes are never given. They really can make a big difference as to the directional thinking of responses. We dont even know if the ATF has been checked for level or indeed if it has ever been changed in its service life. Degraded ATF has been well documented in the forum several years ago.
For all we know this could be a simple case of drain/flush/refill of ATF, yet it appears this is going off to a 'specialist' gearbox repairer with £ ++++ unknown.
 

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Discussion Starter · #14 ·
Hi all .
update .
Had it checked by another garage
There is no fault with
the parking brake
The ATF is fine .

there is several code pop up but the main thing is that the automatic tansmission module is not comunicating with the car/diagnostic computer .

main dealer have said minimum 4 weeks and over 2k .

Aussie Ed I have rang mister transmission at Dartford and he will have a look .

just now need to get it transported the 200 miles to them . As I was at work when the fault appeared .
 

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Now we might be getting somewhere.
However despite you saying there were 'several codes popped up', you still havent told us what they are ??????
This is almost like trying to get blood out of a stone.

Now before you go arranging transportation, you mention that there is no communication between modules. Here's another suggestion. Disconnect your negative terminal to your battery and leave the vehicle for a few hours. Reconnect negative terminal and see if the modules re-establish communication with each other.

There was another post only 2-3 weeks ago with a similar 'loss of communication' between modules and member Victor suggested the battery disconnect option. Just make sure the battery has a good charge in it.
Voila - problem solved.

Refer to this link and read posts #49 & #50 Battery

The computerised units within a vehicle can be likened with a home computer. These sometimes go AWAL and by switching off and rebooting they can restore.
 
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Discussion Starter · #16 ·
Morning everyone .
my mate has a diagnosis machine ( cheap one )
The only code that come up is
I
1853
 

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Not what I would have expected from the original post description of the fault. I suspect this is a miscellaneous code and not directly related to your reported problem.
At least you can now use the Forum Advanced Search function and read up all the previous posts on this particular code as well as the Internet descriptions.
How does this compare with the codes established by 'the other garage' mentioned in post #14?
It has to be kept in mind that many GM 'deep' codes connected with transmission and stability are often only extractable/readable by professional equipment.
 

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Discussion Starter · #18 ·
Not what I would have expected from the original post description of the fault. I suspect this is a miscellaneous code and not directly related to your reported problem.
At least you can now use the Forum Advanced Search function and read up all the previous posts on this particular code as well as the Internet descriptions.
How does this compare with the codes established by 'the other garage' mentioned in post #14?
It has to be kept in mind that many GM 'deep' codes connected with transmission and stability are often only extractable/readable by professional equipment.
I am going to get the garage to connect it and give me a print out of the codes.
don’t want to waste money moving it if it is a simple fix
 

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Thoroughly agree about unnecessary transportation of the vehicle, that's why I suggested the disconnect of battery (and recharge it to make sure) and then reconnect in the hope that it is an 'interconnection' hicup between modules.
The code you provided (P02E4) does not generally correlate with the transmission implied issue from the dash lamp illumination so there may be two separate issues.
I would have thought that if the ATF is to acceptable level then that should allow start even if the ATF is old & burnt (note: I had my ATF drained and changed at just under 19,000 miles and the old fluid was 'cooked' !!)
.
 

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Discussion Starter · #20 ·
@Aussie Ed
I have disconnected the battery and left it whilst I was away with work .
the original fault light come and goes when it is on idle . But the traction control light stays on .
I have ran the battery diagnosis and the battery and alternator are at the right power .

what size battery ( Ahs ) should it be as mine says 56Ahs on it( not the original battery it’s from Halfords and been in the car since I bought it nearly 3 years ago )
 
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