My wife an I our 2008 captiva with about 20k on the clock. What a looker! Lovely car to drive and we were so pleased with our purchase, but after just a matter of a handful of weeks it came to a grinding halt with a complete failure of the clutch. It went to the local main dealer who was in contact with Chevrolet about a warranty claim, advising that it was an inherent problem and not a driver related issue. Chevrolet wouldn't have any of it and despite appealing to their better nature, they refused to pay. Luckily, the supplying Chevrolet dealer from whom we bought the car stumped up the £1500 for the repair.
With confidence severely dented in Chevrolet's warranty and customer services, the car went in for adjustment to the handbrake. This was paid for, but the handbrake simply cant be trusted even on a slight incline. It seems that even when applying normal pressure to the lever, the car either rolls or jerks a few inches when the foot pedal is released. It's something that appears to be normal we're told. Heaven help us if we ever used the car to tow a caravan.
Now there's a problem with the alarm system. In brief - it goes off when it wants to and can't be stopped. The car was 2 days away from the end of its warranty, so back to the dealer we go and they are now in touch with Chevrolet again. Until they reply, we have a car whose alarm goes off at all times of day and night or it gets left unlocked!
A big thankyou to all at Chevrolet for 18 months ofmiserable motoring.
Strangely enough, my local dealer also operates a Vauxhall franchise and he tells me that warranty claims with these guys are a breeze, but if he dreads they days he has a warranty claim with Chevy.
Will post again when further news on the alarm (which I gather cannot be repaired).
With confidence severely dented in Chevrolet's warranty and customer services, the car went in for adjustment to the handbrake. This was paid for, but the handbrake simply cant be trusted even on a slight incline. It seems that even when applying normal pressure to the lever, the car either rolls or jerks a few inches when the foot pedal is released. It's something that appears to be normal we're told. Heaven help us if we ever used the car to tow a caravan.
Now there's a problem with the alarm system. In brief - it goes off when it wants to and can't be stopped. The car was 2 days away from the end of its warranty, so back to the dealer we go and they are now in touch with Chevrolet again. Until they reply, we have a car whose alarm goes off at all times of day and night or it gets left unlocked!
A big thankyou to all at Chevrolet for 18 months ofmiserable motoring.
Strangely enough, my local dealer also operates a Vauxhall franchise and he tells me that warranty claims with these guys are a breeze, but if he dreads they days he has a warranty claim with Chevy.
Will post again when further news on the alarm (which I gather cannot be repaired).